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The HRXPS: How to Measure the Performance and Impact of HR

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The HRXPS at HR Tech

November 09, 2021 | read time icon 8 min

by Marcus Buckingham
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Shared with permission from HR Tech Conference.

Marcus Buckingham, best-selling author and leading authority on employee productivity, leadership and management, and the ADP Research Institute recently conducted a worldwide research study that measures the quality of service being delivered by an HR function – an HR XPerience Score (HRXPS) metric. Debuting at HR Tech 2021, this research will help you understand what drives the HRXPS of the HR function, which ultimately drives the organization’s talent brand. You’ll learn the key factors that can increase HRXPS, including usage of modern HR technologies, and gain valuable insights to help you raise the quality and value of your HR services delivery and improve employee experience.