FEATURED POST

September 25, 2023

MainStreet Macro: Chasing Growth

This week, in the absence of a video, I’d like to set a scene with words. Imagine you’re a hero, tracking a villain dead-set on mayhem. The fate of the economy hangs on your every move. Fraught with more tension than The Dark Knight, central banks around the world have been doing just that, turning their laser sights on interest rates as they try to chase down high inflation. Every decision carries high stakes, with the threat of a slowing economy menacing at every turn. It’s a fact that many economies don’t just fall into recession; they’re driven there by central banks that hike rates too aggressively.
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The HRXPS at HR Tech

by Marcus Buckingham

Shared with permission from HR Tech Conference.

Marcus Buckingham, best-selling author and leading authority on employee productivity, leadership and management, and the ADP Research Institute recently conducted a worldwide research study that measures the quality of service being delivered by an HR function – an HR XPerience Score (HRXPS) metric. Debuting at HR Tech 2021, this ...

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HR Executive: How to maximize the power of excellent HR service quality

by Marcus Buckingham

A new study from the ADP Research Institute sheds light on how HR can drive the talent brand.
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The HRXPS: How to measure the impact of HR through the lens of the employee experience.

by Dr. Mary Hayes, Dr. Frances Chumney, Marcus Buckingham

Learn how the HRXPS metric was developed, the psychological experiences that drive higher HR service quality, and what real-world actions and behaviors excellent HR service can influence.
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The HRXPS Model and Key Findings

by Dr. Mary Hayes, Dr. Frances Chumney, Marcus Buckingham

This Executive Summary helps HR Leaders and practitioners know, reliably, where to focus their efforts so they can make the most impact -- and most notably how the HR function can positively affect their organizations talent brand.
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What Affects HR Service Quality

by Dr. Mary Hayes, Dr. Frances Chumney, Marcus Buckingham

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