FEATURED POST

November 28, 2022

MainStreet Macro: Robots need a human hand

Before the holiday break, I left MainStreet Macro readers with a bit of a cliffhanger. We had just heard about layoffs at some of the biggest technology companies, a sector that has seen a lot of growth over the past several years.
Read more

Latest posts

November 9, 2021

The HRXPS at HR Tech

Shared with permission from HR Tech Conference.

Marcus Buckingham, best-selling author and leading authority on employee productivity, leadership and management, and the ADP Research Institute recently conducted a worldwide research study that measures the quality of service being delivered by an HR function – an HR XPerience Score (HRXPS) metric. Debuting at HR Tech 2021, this ...

Read more

October 5, 2021

HR Executive: How to maximize the power of excellent HR service quality

A new study from the ADP Research Institute sheds light on how HR can drive the talent brand.
Read more

September 30, 2021

The HRXPS: How to measure the impact of HR through the lens of the employee experience.

Learn how the HRXPS metric was developed, the psychological experiences that drive higher HR service quality, and what real-world actions and behaviors excellent HR service can influence.
Read more

September 30, 2021

The HRXPS Model and Key Findings

This Executive Summary helps HR Leaders and practitioners know, reliably, where to focus their efforts so they can make the most impact -- and most notably how the HR function can positively affect their organizations talent brand.
Read more

September 30, 2021

What Affects HR Service Quality

Read more