March 6, 2023

MainStreet Macro: The goods on goods

We all know by now that the labor market is tight. But it’s also fragmented, with different sectors responding differently to labor shortages and higher interest rates. As Main Street employers scout for workers, for example, big tech companies continue to announce big layoffs.
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The HRXPS at HR Tech

Shared with permission from HR Tech Conference.

Marcus Buckingham, best-selling author and leading authority on employee productivity, leadership and management, and the ADP Research Institute recently conducted a worldwide research study that measures the quality of service being delivered by an HR function – an HR XPerience Score (HRXPS) metric. Debuting at HR Tech 2021, this ...

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HR Executive: How to maximize the power of excellent HR service quality

A new study from the ADP Research Institute sheds light on how HR can drive the talent brand.
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The HRXPS: How to measure the impact of HR through the lens of the employee experience.

Learn how the HRXPS metric was developed, the psychological experiences that drive higher HR service quality, and what real-world actions and behaviors excellent HR service can influence.
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The HRXPS Model and Key Findings

This Executive Summary helps HR Leaders and practitioners know, reliably, where to focus their efforts so they can make the most impact -- and most notably how the HR function can positively affect their organizations talent brand.
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What Affects HR Service Quality

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