Data Spotlight: “The Great Resignation” and Healthcare

November 04, 2021 | read time icon 10 min

Marcus Buckingham
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In the last 18 months, there has been great upheaval in the world of work and the healthcare industry has been on the front lines of that disruption. ADP Research Institute has done extensive research on Engagement, trust, and employee’s intent to leave, and we’re able to spotlight the data we have from the healthcare industry to better understand how to create a safe and productive environment for healthcare workers.

From our Data Spotlight: Eight Thing to Know about “The Great Resignation” in Healthcare, here are a few highlights that healthcare organizations need to know to keep their employees engaged, productive, and less likely to leave:

First, let’s look at the numbers:

“Which of the following bests describes your desire to work for a different company?”

We asked this question of healthcare workers to receive a reliable indicator of actual intent to leave within the industry:

We can dive deeper into this data to view responses by level. Individual Contributors in healthcare have the highest likelihood of staying in their current organizations, with 41% responding that they have no intent to leave. Upper Management in healthcare have the highest percentage of actively interviewing, at 38%.

To view the data by Type of Work, read the full Data Spotlight.

Now the question remains, what can organizations do to prevent their employees from leaving?

One of the simplest places to start is with team membership. 14% of employees on teams are Fully Engaged, compared to 6% of employees who are not on teams.

Another important place to invest is in building trust with team leaders. Employees who trust their leader are 14x more likely to be Fully Engaged than those who lack trust, and within healthcare that umber rises to 16x more likely. A full 48% of those who strongly agree that they trust their team leader are Fully Engaged. When it comes to keeping your employees happy and productive, trust is paramount.

While this industry may be more severely impacted by the challenges posed to the workplace over the past two years, the prescriptions that we’ve discovered across our prior studies regarding the importance of team membership, the role of the team leader, and trust are even more critical as HR professionals seek to provide a safe and productive environment for those who care for us.