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Illuminating the Shadow Workforce | 2020

Executive Summary

Insights into the Gig Economy for the Enterprise

February 01, 2020 | read time icon 3 min

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ADP Research Institute illuminates the reality behind the gig economy and how it’s changing the world of work for businesses. This study illustrates the impact of the gig workforce and the dynamics of the traditional workforce versus the 1099-M contractors and short-term W2 workers often referred to as “gig workers”.

Gig workers typically fall outside the enterprise workforce strategy, yet they are driving performance and impacting budget, but not systematically managed or tracked. Thus, for many organizations, gig workers essentially comprise a shadow workforce.

This report will provide insights for HR leaders, line of business leaders, IT leadership, and leaders responsible for CX (customer experience).

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