Ben Hanowell joined the ADP Research Institute in July 2021. He’s an anthropologist and people analyst. That means he studies the decisions people make about where, when, and how they work. He also studies the decisions companies make about workforce management. To do this, Ben analyzes data from human capital management systems, surveys, public datasets, and in-depth interviews. Ben feels just as much at home writing computer code for complex statistical models as he does designing a survey, speaking one-on-one with workforce management executives, or talking to people hard at work on the frontline.
Before joining ADP, Ben was a senior data scientist at Amazon studying one of the world’s largest private workforces. Ben also developed algorithms to measure and predict willingness to work among individual contractors who deliver Amazon packages. Before joining Amazon, Ben worked at A Place for Mom analyzing pricing, demand, consumer preferences, and demographic trends in the senior housing and care market. Ben’s first private sector job was to study the predictors of productivity, retention, and customer satisfaction among real estate agents at Redfin.
Ben’s inter-disciplinary graduate research at the University of Washington was funded by the National Science Foundation, the National Institute of Child Health and Development, and a Fulbright Scholarship. He lives in the Seattle-Tacoma-Bellevue Metropolitan Statistical Area.