Data-driven Discoveries about the World of Work

ADP Research is the global thought leader on labor market and employee performance research.

Ben Hanowell

Director of People Analytics Research

Ben Hanowell joined the ADP Research Institute in 2021. As an anthropologist and people analyst, he explores people's decisions about where, when, and how they work. He also studies corporate decision-making in workforce management, relying on data from human capital management systems, surveys, public datasets, and in-depth interviews.

Ben is as much at home writing code for complex statistical models as he is designing a survey, speaking one-on-one with workforce management executives, and talking to front-line workers.

Before joining ADP, Ben was a senior data scientist at Amazon.com Inc., studying one of the world's largest private workforces. He developed algorithms to measure and predict which package-delivery contractors were most willing to work.

Before joining Amazon, Ben worked at A Place for Mom, a senior-living referral service, where he analyzed pricing, demand, consumer preferences, and demographic trends in senior housing and care. 

At real estate brokerage Redfin Corp., Ben studied predictors of productivity, retention, and customer satisfaction among real estate agents.

Ben’s interdisciplinary graduate research at the University of Washington was funded by the National Science Foundation, the National Institute of Child Health and Development, and a Fulbright Scholarship. He lives in the Seattle-Tacoma-Bellevue Metropolitan Statistical Area.


Meet the Labor Market Research team