Media

Marcus Buckingham talks with PeopleTech host Mark Feffer about what the HRXPS does and why it matters.

With everything that is going on in the market, it is more important than ever to understand the factors that make people feel positive enough to want to advocate for their employer or feel negative enough to want to leave their job.

ADPRI's research revealed that employees' ratings correlated with numbers of interactions, as well as points of contact. Employees were seven times more likely to view HR positively when they had at least seven interactions with the department, compared to those who never interacted with it.

Survey finds interactions with human resources help boost employee attraction, retention

A new study from the ADP Research Institute sheds light on how HR can drive the talent brand.

HR Tech keynoter Marcus Buckingham shared how the new HR Xperience Score can provide insights into HR's performance.

As businesses struggle to attract and retain workers, many companies are left wondering what they can do to improve their talent brand – the likelihood an employee would recommend their company to a family member or friend as a place to work. A new 25-country ADP Research Institute (ADPRI) study of more than 32,000 respondents uncovered a metric to measure the quality of an organization’s HR service and the impact of the HR function overall.

In a first-of-its-kind study, ADP Research Institute (ADPRI) uncovered the HR XPerience Score (HRXPS) metric to measure HR service quality and the impact of the human resources (HR) function, as well as identified the key factors that directly correlate to a strong talent brand as seen through the lens of the employee's experience.